Frequently Asked Questions
How long does delivery take?
Estimated delivery is 13-18 days. We'll email your tracking details as soon as your order ships.
Is delivery free?
Yes, delivery to the UK is free.
How do I charge the hand warmer?
Use the USB cable included in the box. Charge it fully before first use.
Can I use it to charge my phone?
Yes, it works as a power bank. Heating and phone charging may not work at the same time.
What colours are available?
Black, green, pink and white.
What if there's a problem with my order?
Contact us and we'll sort it out. See our Returns and Refunds page for details.